In 2016 NHVA responded to 872 calls for service. This is a 62 call increase compared to last calendar year.
Highlights include 62 second crew calls, 4 third crew calls, and 4 first responder calls*. Our most frequent types of calls were motor vehicle accident (138), sick person (126), and fall victim (115). We used our contract with the Winsted regional paramedic 238 times. Care of 4 patients was transferred to an air ambulance.
*A second crew call is when the scheduled duty crew is already out on a call when there is a second call in our Primary Service Area, a third crew call is when the scheduled duty crew is out on a call and the second crew is out on a call when a third crew is needed. A first responder call is when there is no available in town ambulance and a EMT responds directly to the scene to start care while a mutual aid ambulance responds.